Right of withdrawal

Right of withdrawal

You have the right to cancel the purchase contract concluded with us within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the ordered goods.

In order to exercise your right of withdrawal, you must inform us of your decision to cancel this contract by means of a clear statement (e.g. a letter sent by post, fax, telephone or email). You can use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your right of cancellation before the cancellation period expires.

Please send your revocation to

FLYING CIRCUS c/o Michael Dorp
Haubourdinstraße 24
D-52428 Jülich
Germany
Mobile: +49 178 781 0690
Email: webmaster@flying-circus-online.de.

Model withdrawal form

(If you want to cancel the contract, please fill out this form and send it back.)

  • To FLYING CIRCUS c/o Michael Dorp, Haubourdinstraße 24, D-52428 Jülich, Germany, +49 178 781 0690, webmaster@flying-circus-online.de
  • Hereby I / we (*) cancel the contract concluded by me / us (*) for the purchase of the following goods
  • Ordered on (*)/received on (*)
  • Customer’s name
  • Customer’s address
  • Customer’s signature (only for notification on paper)
  • Date

(*) Delete where inapplicable.

Consequences of cancellation

If you cancel this contract, we have to repay all payments we have received from you, including delivery costs (with the exception of the additional costs that result from the fact that you chose a different type of delivery than the cheapest standard delivery we offer have) immediately and within fourteen days at the latest from the day on which we received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; you will not be charged any fees for this repayment under any circumstances.

We can refuse repayment until we have received back the goods or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send off the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the nature, properties and functionality of the goods.

Exceptions to the right of withdrawal when purchasing goods

There are legal exceptions to the right of cancellation (§ 312g BGB), whereby we reserve the right to refer to the following regulations:

There is no right of withdrawal for contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or that are clearly tailored to the personal needs of the consumer.

The right of withdrawal can expire prematurely for contracts for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature, as well as for contracts for the delivery of sound or video recordings or computer software in a sealed package if the seal after delivery was removed.

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FLYING CIRCUS c/o Michael Dorp
Haubourdinstraße 24
D-52428 Jülich
Mobil: +49 178 781 0690
Mail: webmaster@flying-circus-online.de

Alternatively you can also use the following contact form. You don't need an additional mail program for this.